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Frequently asked questions

Everything you need to know about Wayvo.

Answers pulled straight from conversations with the fleet teams already using Wayvo. Still have a question? Contact us - we respond within one business day.

Product

What is Wayvo?+

Wayvo is a digital fleet operations platform built for NGOs, humanitarian organisations and mission-driven fleets. It replaces the paper vehicle logbook with a mobile-first workflow for trips, checklists, fuel, servicing, documents and reporting.

Which devices do drivers use?+

Any modern Android or iOS smartphone. Drivers open Wayvo in a browser or install it as a home-screen app; there is no store install required.

Can drivers edit completed trips?+

No. Once a trip is closed it is locked. Corrections require an approved change by a fleet manager and are recorded in the audit trail.

How are service reminders calculated?+

Wayvo tracks both odometer thresholds and calendar intervals per vehicle. Alerts are sent to the assigned fleet manager at 30, 14, 7 and 1 day before due.

Operations

Can it work offline?+

Yes. Drivers complete checklists, log trips and capture fuel entries offline; records sync automatically the moment connectivity returns.

Can multiple offices use Wayvo?+

Wayvo is multi-country and multi-office by design. Records are scoped to the correct office, project and country for clean reporting.

Can vehicles be reassigned to another driver?+

Yes. Reassignments are tracked as transfers, preserving the vehicle's complete history and driver-of-record for every past trip.

How does the SOS feature work?+

A driver taps SOS in the app; Wayvo captures location and time and immediately alerts fleet managers and supervisors, both in-app and via notifications.

Reporting & data

Can reports be exported?+

Yes. Weekly, monthly and lifetime reports export to Excel and PDF and are ready for donors, auditors and board packs.

Can organisations manage fleets across multiple states?+

Yes. Fleet managers get a single dashboard covering every state, office and project you operate in.

Is my data secure?+

Data is encrypted in transit, stored with role-based access controls, and scoped strictly to your organisation. See our Privacy Policy for details.

Do I own my organisation's data?+

Yes. Your organisation's data belongs to your organisation. You can request a full export at any time.

Still have questions? Talk to our team →